UX Designer skilled in accessible and pleasant design, product strategy, and cross-team collaboration. Translates complex systems and ideas into beautiful and engaging experiences. Strong user-advocate skilled in bridging communication between stakeholders, developers, and their users.


  • UX Design
  • Prototyping
  • Style Guide Development
  • Product Strategy
  • Product Architecture
  • Journey Mapping
  • Persona Development
  • Usability Testing
  • User Research


  • Figma
  • Adobe Creative Suite
  • Sketch
  • Qualtrics
  • Office Suite
  • HTML and CSS
  • InVision
  • Nvivo


UX Designer

Jul 2019-Nov 2022
Experience Team, Research and Development–Shmoop University, Lehi, UT

  • Redesigned the student Test Prep tool, leading to a CSAT increase from 1.8 to 4.3 in three months.
  • Developed and designed an SEL tool (Heartbeat) which allowed students to explore their own context and find solutions without being placed into prescriptive boxes.
  • Redesigned the master style guide for the entire Shmoop digital properties, bringing improvements to aesthetics, accessibility, and information architecture.

UX Architect/Designer

March 2017-May 2019
Digital Customer Experience–ThomasArts, Farmington, UT

  • Developed user-centered designs and Prototypes. Recruited participants and ran Usability Tests.
  • Trained the company in creating positive user experiences by understanding users and testing solutions. Increased insight-driven design by promoting and running Usability Testing.
  • Led mapping exercises to understand high-level experiences, creating User Flows, Site Maps, & other types of Experience Maps. Included user motivations and reactions (gathered from research).

UX Researcher & Designer

August 2014-March 2017
Digital Marketing and Research Services. – LDS Church, Salt Lake City, UT

  • Developed UX solutions through user attitudinal and behavioral research. (100+ surveys, 10+ heuristic evaluations, 80+ usability tests/interviews, 10+ focus groups, etc.)
  • Increased empathy and understanding of users when presenting findings to developers, UI/UX designers, project managers, and other key stakeholders.

Web Publisher

August 2013-May 2015
Publishing Service Dept. – LDS Church, Salt Lake City, UT

  • Gathered site analytics (including mouse-movement, scrolling, and attention heat maps) to improve the UX design of and its various subsites (Temples, Scriptures, Addiction Recovery Program,, etc.).

Web Content Writer/Editor

October 2012-August 2013
Welfare Dept. – LDS Church, Salt Lake City, UT

  • Conducted user interviews to develop success stories of LDS Employment Services or the Addiction Recovery Program users. Wrote over 30 articles for various sites in total.


Customer Service Rep – Corporation of the Presiding Bishopric – Salt Lake City, UT – Mar 2012-Oct 2012

Customer Service Rep – Connexion Point – Salt Lake City, UT – Oct 2011-Mar 2012

Print Depot & TechnicianOffice Depot – Salt Lake City, UT – May 2010-Jul 2011


University of Utah

Graduation Date: June 2014
BA, English; 3.9 GPA
Writing, UX Design, and User Research

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